FAQs

We are open during the following hours:

Mon to Fri: 5:00 am – 12:00 pm then 4:00 pm – 7:30 pm
Sat: 6:00 am – 11:00 am
Sun: 8:00 am – 10:00 am

Please download our classes timetable here. Class descriptions are provided on the PDF, as well as on our Classes page.

Regular classes are 50 minutes in duration.
Express classes are 30 minutes in duration.

We offer two membership types: 3x (50-min) classes per week, or 2x (50-min) classes per week. Alternatively, you may purchase either a single class casual entry, or grab a good deal and purchase a 5-pack or 10-pack.

Head on over to our Membership page for more info.

Unfortunately, we are unable to offer free trials at the studio. You are welcome to purchase a single casual visit to try out one of our classes before you purchase a 5-pack, 10-pack, or ongoing membership.

5-packs and 10-packs expire 3 months (12 weeks) from date of purchase.

You can cancel your booking via your login/dashboard, however please note that if you cancel within 6 hrs of your class commencing, this will result in your booking being forfeited.

Please leave enough time to cancel to ensure you don’t forfeit your session. This will allow those on the waitlist a chance to attend the session should a spot become available.

It would be best to wear breathable, stretchy and comfortable clothes, and bring along a towel, water bottle, grip socks, and good vibes! We do have a variety of grip socks in stock at the studio if you wish to purchase a pair when you come in.

We offer 30-minute or 50-minute 1:1 private sessions. Availability and pricing is dependent upon the instructor you are paired with. Please email us at info@serenitypilates.com.au to enquire and book.

Absolutely! Beginners are welcome to all our classes. The only exception is the Advanced Technique class, for which we recommend you having completed 20 reformer sessions as a prerequisite.

Yes. Our Flow classes are prenatal friendly. We would be delighted to speak with you before or after the session to answer any questions you may have.

Yes. Our Flow classes are postnatal friendly. We would be delighted to speak with you before or after the session to answer any questions you may have.

We recommend you having completed 20 reformer sessions before you start with our Advanced Technique classes.

Of course! Beginners are welcome to our classes. Please watch this video for a quick overview of the Reformer and how to activate your T-zone. Additionally, our instructors would be happy to guide you during your session.

Absolutely! Our studio and classes are open to both males and females.

We certainly do. Please head on over to our Bookings page and click on the ‘Buy a Gift Card’ link. We have a number of gift card options available.